Our Trustees

Matt Jago


Controller of Business Systems & Integration, Sightsavers

Matt has worked with technology from a young age, building his first PC out of spare parts in his parents’ garage at the age of 9.  He has worked across multiple sectors, from leisure, through marketing & data analytics to not-for-profit. Matt started working at Sightsavers, an International NGO, back in 2008 as a Service Desk Technician. 5 years later, he was put in charge of the Global IT team and hasn’t looked back since.

Over the 12+ years of working at Sightsavers, Matt has overseen multiple major projects, from migrating servers to a private cloud, moving to O365, data warehousing and analytics, systems development and of course the dreaded managed print contract renewal. After becoming interested in business analysis, Matt set up a Business Application team at Sightsavers 4 years ago to assist the organisation in managing system integration and development. The team is now taking on a large data strategy project to help streamline global data capture and processing across the organisation.

As a member of Charity IT Leaders, he was quick to volunteer to assist with organising the Annual Conference and became the Conference Trustee shortly afterwards. After running several successful conferences, Matt has taken on a new challenge as Secretary of Charity IT Leaders.

He is passionate about his family, all things data, any form of technology, photography and, with a collection that overshadows that of his two children, Lego.

Laura Dawson


Director, Data and Technology Services, London School of Economics & Political Science

Laura Dawson is Director, Data and Technology Services at the London School of Economics and Political Science. She has been a leader in the Charity and Not for Profit sector for nearly 30 years including RSPB, Save the Children UK and British Council. She is an advocate for ensuring that we get value out of data and ensuring that technology is making a difference to our beneficiaries which is why she has been a Trustee of Charity IT Leaders. A long standing Watford FC season ticket holder, she has learnt to manage her expectations, expertly.

Bill Griggs


IT Director, The Children's Society

A dynamic Technology Director with extensive experience within the charity and children’s services sectors. A leader of large, multi-disciplinary teams delivering transformational change through technology, while providing efficient and effective support and customer service to users.

Ali Jaffri


IT Operations Manager, Diabetes UK

Ali completed his graduation in Business Management, Masters in Information Technology and Level 4 Diploma in Leadership and Management before pursuing a career in IT. Due to keen interest in Technology and Management, Ali pursued several certifications from Microsoft, APMG, ISEB, ILM, BCS and ISACA. He is a Fellow of the British Computer Society and a Chartered IT Professional and Membership Assessor. Having worked in various senior management roles within the Housing, Transport, Education and Non-Profit sector, he currently manages the IT Operations for a Healthcare Charity across the UK.

Over the past 18 years in IT, Ali has successfully managed a number of Projects including Service Desk Management, IT Outsourcing, Infrastructure designs, Security and Compliance, Call Centre deployments, Systems Integration and Cloud Migrations. He is very passionate about Giving Back and spends quite a lot of time in supporting small charities with their IT needs specially around IT Strategy, Online Presence and Training volunteers.

Anna Hoskins


Head of Technology, CAFOD

Anna is a technology leader specialising in IT-enabled business change. With extensive experience in senior management and business change and development, Anna is a creative thinker with a track record for developing and delivering impactful solutions that advance business goals. She’s an experienced manager with the ability to motivate multidisciplinary teams to achieve results in demanding circumstances. Anna is delighted to bring this experience to her role as a trustee for Charity IT Leaders and is committed to supporting and developing current and emerging IT leaders within the nor-for-profit sector.

Dan Hall


Director of IT, The Girls' Day School Trust

Dan Hall is Director of Information Technology Services at the Girls’ Day School Trust where he leads the central IT team delivering IT services to 3,500 staff and 16,000 students. His focus is to ensure that IT is central to the educational outcomes of the students.

Prior to this, he was Director of Global IT Strategy for the British Council where he worked closely with the CIO to set the organisation’s IT strategy and direction.

Dan has been a trustee since 2013 and was elected chair in Oct 2017.

Whilst most of his career has been in the voluntary sector Dan has also worked in the commercial sector where he was Head of Service Delivery for iHotdesk – an IT outsourcing company – delivering outsourced IT services across the globe.

Dan has a strong passion for placing IT at the heart of the business and believes this is vital to enable organisations to deliver services to the highest standard. IT teams also need to understand how they enable organisations to achieve their strategic goals.

Dan is the father of two young children, a school governor, and bakes most of his own bread.

Dax Grant


Global Head of Operations, COO

Following her previous positions as Director of Technology and Operations in a range of sectors, Dax has been appointed as Global Head of Operations, COO working for a global financial services company. Dax was previously Director for Service Operations at Macmillan, responsible for the operational aspects of the function together with ensuring effective technology infrastructure implementation. Dax has worked in a number of senior operational, technology and commercial positions ranging from niche financial services companies to established global banks and charitable organisations.

During her time in technology Dax ignited a passion for digitisation in a data driven world, working with Fin Techs, technology incubators and international payments organisations to deliver global payments technologies. Dax also became an alumna of Cranfield Business School following completion of an MBA.

In parallel, Dax has continued work in a non-executive and advisory capacity supporting CEOs and technology leaders within a variety of sectors, mentoring global charitable leaders and providing advisory services through the Cranfield Trust. Dax is a fellow of the Royal Society of Arts, recognised for her proactivity in supporting both society and local community. This includes continued fundraising support to build science, technology and sports facilities for a local Buckinghamshire school.

Elspeth Sully


Head of Technology, Teenage Cancer Trust

A strategic and visionary leader who has consistently driven major change initiatives within differing sectors. Currently driving and contributing to Digital Transformation within the Not for Profit Sector.I am a confident team builder able to motivate, coach and communicate to achieve business performance. I have a collaborative approach to project management with ability to successfully complete projects on time and to budget. I have a history of turning round under performing teams and programs and focus on leveraging technology to drive business success.

Jane Huntington


Head of Business Applications Development & Support, Guide Dogs for the Blind

Jane has worked in the non-profit sector for over twenty years and has built up a wealth of knowledge and experience, starting in the Fundraising teams at both RNID and Mencap, then progressing to her current role in the Guide Dogs technology team as Head of Applications Development & Support.

Data & information management has been at the heart of her career and Jane is passionate about both the data story and data storytelling; architecting and managing data to help shape and support an organisation’s vision.

Jane was the first recipient of the DataIQ Data Professional of the Year award in 2013. She currently leads cross-functional teams delivering business transformation solutions across Guide Dogs’ core business applications, and is part of the Technology Leadership Team working on strategic direction for the technology team at Guide Dogs.

Jane is also mum to three boys, enjoys running and as well as being a CITL Trustee she volunteers for Guide Dogs as a breed stock holder. She and her family currently look after two golden retrievers, Carol and Eccles.

Nick Napier


Nick spent his career running IT departments in both the not-for-profit and commercial sectors. His most recent role was as Head of ICT for the Zoological Society of London, where he had responsibility for a wide variety of teams and technologies, supporting activities ranging from commercial activities for the Societies two Zoos and 1.8 million annual visitors, to assisting scientist, vets and Zoo Keepers and conservation staff in locations across the globe.

Since retiring in 2018 he has continued to support Charity IT Leaders as a co-opted Trustee, and also provides mentoring and support to other Heads and Directors of IT in the not-for-profit sector.

Phil Durbin


Phil Durbin has 30 years charity IT leadership experience, most recently being responsible for providing IT and Communications services to 6,000+ users and beneficiaries across nearly 2,000 sites for The Salvation Army.

Phil has pioneered numerous innovative projects to increase the impact of charities in their areas of work as well as increase the funds they have available for good causes by millions of pounds through operational savings and increased income generation. His main drivers are:-
1) To help charities exceed their financial and outcome based goals through appropriate use of technology,
2) To identify technology and process opportunities and improvements that boost staff productivity and transform customer engagement and service; increasing staff morale, improving organisational effectiveness and therefore better meeting the needs of the charity’s beneficiaries.

Phil is passionate about spreading IT best practice and innovation through active participation in wider initiatives, such as being a trustee of Charity IT Leaders, a former member of the Industry Advisory Board of Brunel University SISCM, and formerly representing charity members of SOCITM as well as contributing articles and presentations to several publications and events.

Phil has recently retired from full-time paid employment and is available for charity trustee roles

Richard Bailey


Technology Strategy Manager, The Girls' Day School Trust

Working for the 14th largest charity in the UK, I am currently Technology Strategy Manager at the Girls’ Day School Trust. In my role, I am responsible for the design and delivery of strategy and technology across the organisation.

Having worked in the charity sector for over a decade, I have developed a deep understanding of the challenges and opportunities within IT and have significant experience delivering digital transformation projects.

My motivation for becoming a Trustee of CITL is to be able to support and develop emerging IT leaders across the charity sector.

We’re a charity, and we rely on income from membership fees and sponsorship. With your help, we can support even more organisations in getting the best from their IT and digital investments, and achieve even more for their beneficiaries. So why not check out our Support Us page and see how you can help us without it costing you a penny. Go on…