CITL Events Charter

CITL Events Charter

Our events are full of energy, passion, colloaboration and expertise. Our members are committed to learning from one another, sharing information, experience and advice, and for the welcoming, supportive ethos.

Our events programme is designed to offer creative and nurturing spaces for members to access collective support, knowledge and expertise in a friendly and mutually respectful way. CITL is committed to providing an inclusive and supportive spaces for all members, speakers and sponsors; spaces that support physical and psychological safety.

We believe that inspiration and innovation will flourish through conversations that embrace different opinions and perspectives, as long as these conversations are conducted with respect and professionalism. Any individual attending a CITL event, either online or in-person, represents the organisation they work for and is accountable for their language and behaviour.

Zero-tolerance of bullying or harassment

CITL operates a zero-tolerance policy for any form of bullying or harassment. If bullying or harassing behaviour is reported to us, the individual resaponsible may be asked to leave immediately by a member of the CITL team. Depending on the nature of the complaint, more serious sanctions may be taken, such as revoking the individual’s membership or in the case of sponsors, the individual may be barred from our events, or the company will forfeit it’s sponsorship rights.

We also understand that sometimes things can be said in error and that any of us may make a mistake. If someone has said or done something that makes you feel uncomfortable, whoever they are, you should feel able to let them know, either directly or through a member of the CITL team. If you have inadvertently said or done something that has made another member feel uncomfortable, you should recognise that and be able to apologise. We will offer support to help resolve such incidents in a positive and collaborative way if at all possible.

Reporting untoward behaviour

All complaints will be taken seriously, treated with respect and in confidence, and promptly investigated. We will support you in making your complaint, which you can do by:

In-person – Speaking to one of the CITL team at our in-person events.
By email – Contact us at [email protected]. Please mark your email ‘Urgent – FAO Chief Executive’.

Diversity, Inclusion and Accessibility

We are committed to ensuring that our events are welcoming, inclusive and accessible to all. Support needs or alternative provisions should not be a barrier to attendance and participation. If you need us to make accommodations, adjustments or additional provision in order for you to access our events, please let us know by speaking with a member of the CITL team or by emailing us at admin@charityitleaders. You do not need to have a diagnosis, or make any form of disclosure in order to access support. You may not know exactly what adjustments you need, so please talk to us about the barriers you face and we will work with you to try and find a solution.

If you are aware of groups or communities who cannot currently access our events or other content, please let us know. We also welcome feedback about things we can improve, and believe we can always do more and do it better.

Tell us your support needs or raise an accessibility issue

To notify us about adjustments and accommodations, to make us aware of accessibility issues, or to make suggestions about how we can improve things in future, please contact us:

In-person – Speaking to one of the CITL team at our in-person events.
By email – [email protected]. Please mark your email ‘Urgent – FAO Chief Executive’.

Hidden Disabilities don’t make you invisible

Some disabilities, conditions or chronic illnesses are not immediately obvious to others. For some people, this can make it hard to understand and believe that someone, with a “non-visible” condition genuinely needs support. That’s why we’re proud to be members of ‘Hidden Disabilities’ and to support the Hidden Disabilities Sunflower – to encourage inclusivity, acceptance and understanding.

Simply by wearing the Sunflower, you’re just letting people know that you might need extra help, understanding, or just more time. Find out more at their website: Hidden Disabilities Sunflower.